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About Us

Operational Team

Our operational team based in Manila, Philippines receiving the ISO27001 certification for Information Security Management.


Our agent pool consists of experienced telemarketers with at least 75% being educated to a degree level. We pay a competitive salary and promising commission structure, in additional to a fantastic working environment that ensures an impressive low attrition rate is achieved (below industry standards). Our people are our most important asset and we take the time to develop exciting careers within our forward-thinking operation.  



We have the pleasure of offering our clients a multi-channel service using a blend of experienced UK Account Managers based in the UK and delivering an A* service through our highly educated team based in Manila. Using the combination of UK and Philippines expertise we offer a seamless customer experience that reflect and exceed expectations. Our 24/7 service is moulded to individual requirement and offers an impregnable product to every client.



Born and located in Swindon Wiltshire, The Business Generation Group was established by Andrew Careswell in 2012. Initially starting with Field Recruitment, the group has expanded to include TenantScreening.co.uk, VHO, TBG Essentials and more recently TBG:BPO. The group has been able to use its strengths in Recruitment and B2B/B2C contact to provided both local and national businesses an important service to assist growth and success within today’s market.